I used to work in the old Brisbane Administration Centre building behind City Hall. A few years ago, they moved us over to Brisbane Square, which is now the administrative centre of Brisbane City Council. The old building was kind of chewed up, Telstra has gone into 69 Ann Street and they’ve built another building on the Adelaide Street. A few new cafe/restaurants have sprung up around the shopfronts of the new building. From Firefly, which has pizza (very good pizza in fact) to Chocolate Soldier, which is all about chocolate and coffee (great chocolate, mediocre coffee).
On the Adelaide Street side is a new restaurant called Cicada, which looked really promising at first look. Modern, open and glossy, the decor looks inviting for lunch, dinner or a coffee or drinks. There is also a take-away section that I had seen had lots of good looking salads, paninis and pastas. But I hadn’t tried it out yet.
Last week, we booked it for a work get together lunch on Thursday. When we booked, we weren’t asked whether we would like a table indoors or outside, just that it was a table for eight people.
When we got there a couple of people from our party went to the salad/panini area to purchase something from there for lunch, and a waitress came and asked me who booked the table. I pointed out the lady, and off the waitress went to talk to her. The lady came back to our table to tell us that she had been told that when someone books the tables inside the restaurant, they’re not allowed to order from the salad/panini area. She insisted we would have been told this on booking (we weren’t – nor did we request particularly to be inside) but said she would allow it “this time”. So this at first left a bit of a bad taste in our mouths.
I ordered the gnocchi from the menu, others ordered the tuna, the lamb souvlaki. When my gnocchi arrived, I actually wondered if there was gnocchi in there. It was literally six pieces of gnocchi, a little cream sauce, a swirl of barbecue sauce buried under about three large handfuls of what I would call garnish.
What little there was there was delicious, but it was such a small amount I was looking for something else. Strangely though, the other dishes served were all much more sensibly sized portions.
This was the last we saw our wait staff other than them reaching over us to whisk our empty glasses away (which they never asked if we would like another drink during the whole hour we were there) and remove our plates. We were not asked if our meals were satisfactory, nor were we offered to order more drinks or even coffee. As soon as we had finished eating what was in front of us, we got the distinct impression that we were meant to leave. I know at least three of the party would have had coffee, and I probably would have had some cheese or a dessert, given the small size of my meal.
We paid our bill, weren’t thanked or made feel welcome at all, and left. I dashed over the road and got something else to eat to finish my lunch and a coffee.
If you’re thinking of giving Cicada a try… give them a miss. I certainly won’t be going back.